Return Policy
All sales are final.
All purchases made through thearcadiashop.com are final. Due to the nature of our products, we do not accept returns, exchanges, refunds, or store credit.
By completing a purchase, the customer acknowledges and agrees to this policy.
Why We Cannot Accept Returns
Once a product has shipped, it cannot be returned, whether opened or unopened. This is standard practice for consumable hemp. For customer safety and regulatory compliance, we cannot guarantee the integrity of a consumable product once it has left our facility and re-accept it into inventory.
Orders Cancelled for Shipping Restrictions
If your order is cancelled because we are unable to ship to your state or jurisdiction, you will be notified by email and issued a full refund for the affected items. See our Shipping Policy for details.
Questions
If something arrived damaged or you believe there is an error with your order, contact us at support@thearcadiashop.com and we will look into it.
This policy applies to one-time purchases. If you bought a subscription or a pre-order, see the Purchase Options Cancellation Policy for how to change or cancel it.


