Frequently asked questions

THCA (tetrahydrocannabinolic acid) is the acidic compound the living hemp plant produces. In its raw state it is not intoxicating. Heat converts it, which is why THCA products are sold and measured in their raw form.

All Arcadia products are derived from hemp containing less than 0.3% Delta-9 THC by dry weight, which meets the federal hemp definition set by the Agriculture Improvement Act of 2018 (the Farm Bill). States regulate hemp-derived cannabinoids separately, and several restrict or prohibit THCA. See Where We Ship.

Standard drug panels look for THC metabolites and do not distinguish between hemp-derived and other sources. If you are subject to testing, do not use these products.

21 or older, or the legal age in your jurisdiction if it is higher. We verify age at entry and an adult must be available to receive the delivery.

They are the same live resin extract finished three ways. Sugar is cured into a wet, granulated crystal texture. Badder is whipped into a soft, cake-batter consistency. Diamonds are THCA crystalline formations left sitting in the terpene sauce they grew out of.

Both are THCA flower with a concentrate layer. Moonrocks are dipped in concentrate then rolled in kief, dense and slow-burning. Snowcaps are coated in THCA crystalline instead, which reads cleaner and lets more of the strain through. Break either apart by hand; a grinder shreds the coating.

Every product page has a View Lab Results (COA) button that opens the third-party Certificate of Analysis for that strain. The full library is on Lab Results & COAs. Need a specific batch? Send us the product name and the batch number printed on the package.

We ship across the United States except to the states listed on Where We Ship. Checkout will not offer shipping to those states.

No. All sales are final. Because these are consumable hemp products, we cannot re-accept them into inventory once they have left our facility, opened or not. Full details in our Return Policy.

Sealed, cool and out of direct light. Heat and air degrade terpenes faster than anything else. Flower and pre-rolls keep best in an airtight container at room temperature.

Yes. Flower comes in quarter-pound, half-pound and pound weights across four tiers, and concentrates come by the master case. See the Wholesale collection or use the contact form to open an account.

Email support@thearcadiashop.com or use the form on our Contact page. Include your order number if you have one.